1. Introduction
Welcome to Consumer Debt Protection (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, share and protect the personal information you provide when you visit our website https://consumerdebtprotection.com (“Website”) or otherwise engage our services. By using our Website or submitting information to us, you accept the practices described in this policy.
2. Information We Collect
We may collect the following categories of personal information when you use our Website or interact with us:
- Contact & identity details: name, email address, phone number, mailing address.
- Financial and debt information: amounts owed, types of debt (e.g., credit card, unsecured), creditor details.
- Usage & device data: IP address, browser type/version, pages visited, time and duration of visits, device identifiers.
- Communications data: messages you send to us via web-form, email, phone or chat, including your questions, feedback or requests.
- Marketing & referral data: how you found us, campaign or affiliate codes, your consent preferences.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To assess your debt relief needs, provide assistance, and create a personalized plan.
- To communicate with you about our services, respond to inquiries, schedule consultations.
- To operate, maintain, analyze and improve our Website, services, and user experience.
- To provide you with promotional materials, newsletters or offers (with your consent where required).
- To comply with legal, regulatory, audit or security obligations.
4. Information Sharing and Disclosure
We may share your personal data under certain circumstances:
- With service providers or partners who perform functions on our behalf (e.g., hosting, analytics, payment processing) and who are contractually bound to keep your information secure.
- With affiliates and group companies, if disclosure is required to fulfil our services to you.
- With creditors or debt relief entities, when necessary to negotiate or manage your debt matters and only with your consent or as required for the service.
- When legally required, to comply with courts, regulators, law-enforcement requests, or to protect rights, property or safety of others and us.
- We do not sell your personal data for unrelated third-party marketing without your express consent.
5. Cookies and Tracking Technologies
Our Website uses cookies, web beacons, pixels and similar technologies to collect information about browsing behaviour and device characteristics. These are used to:
- Recognize you when you return to our Website, offer improved and personalized experience.
- Analyse site traffic, trends and usage for better services.
- Deliver and measure online ads or marketing tailored to your interests (with opt-out choices where required).
You may block or delete cookies via your browser, but this may affect functionality of our Website.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access and request a copy of your personal data.
- Request correction or deletion of inaccurate or outdated data.
- Opt out of or withdraw consent for certain processing (e.g., marketing communications).
- Object to or limit certain processing activities (e.g., profiling, automated decisions).
- Request data portability to another service provider.
To exercise any of these rights, please contact us using the information in Section 9 below. We may require verification of identity before responding.
7. Data Security, Retention & International Transfers
Security: We implement administrative, technical and physical safeguards to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is entirely secure; we cannot guarantee absolute security.
Retention: We retain personal data only as long as necessary to fulfil the purposes set out in this Policy or to comply with legal, accounting or regulatory obligations.
International Transfers: If you are visiting our Website from outside Pakistan, your data may be transferred to, stored, and processed in Pakistan or other countries where we or our service-providers operate. By using the Website you consent to such transfers.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have received personal data from a child under 18, we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” above and publish the updated policy on this page. We encourage you to check this page periodically to stay informed of any revisions.
10. Contact Us
If you have any questions, requests or complaints regarding this Privacy Policy or our data practices, please contact us at:
Consumer Debt Protection
Email: [info@consumerdebtprotection.com]
Phone: [+1 888 522 4929]